Ensure Safety First
Your safety is the top priority during a flood event. Follow local emergency instructions carefully, evacuate if instructed, and avoid entering flooded areas. Wait until it is safe before assessing any damage to your property.
Document the Flood Damage
Once it is safe, photograph and video all flood-related damage to your home, belongings, and any structures. Detailed documentation helps support your claim and speeds up the assessment process.
Contact Your Local Erie Insurance Agent
Notify your local Erie Insurance agent about the flood damage as soon as possible. Your agent will guide you through the claims process and answer any questions regarding your coverage.
File a Flood Claim
You can file a claim quickly and conveniently by:
- Calling ERIE Claims 24/7 at (800) 367-3743 to report flood damage.
- Using the ERIE mobile app to submit your claim.
- Logging in to your online account at https://www.erieinsurance.com/support-center/claims to file a claim.
Mitigate Further Damage
Take reasonable steps to prevent additional damage. This includes moving undamaged items to safety and making temporary repairs such as tarping a damaged roof. Keep receipts for any repair expenses as they may be reimbursable under your policy.
Work with ERIE Claims Adjusters
An ERIE claims adjuster will contact you to inspect the flood damage and assess your claim. Provide all documentation, photos, and answer questions accurately to help expedite the process.
Review Your Flood Coverage
Flood damage may require specific coverage, often through a flood endorsement or separate policy. Review your insurance policy details or contact your agent to understand your flood protection and options for additional coverage.
For more information about flood endorsements offered by Erie Insurance, please visit https://www.erieinsurance.com/homeowners/flood-endorsement.
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